Run your facility
on autopilot.
MedCore is the AI-native operating system for Indian healthcare. From patient acquisition and a 24/7 voice receptionist, through international patient coordination, ambient SOAP scribe, AI radiology drafting, outbound follow-up, claims auto-draft and post-care engagement — every operational workflow runs itself, while your doctors and nurses get their time back to actually care for patients.
Trusted by growing hospitals across India
India's hospital market is a ~$200B industry.
No one is building tech for 75% of it.
Large PE-backed and corporate hospital groups capture roughly 20% of the market. Their tech is mostly AI features layered on top of legacy billing software. The other 75-80% — clinics and mid-sized hospitals — run on fragmented workflows, manual coordination, and software designed for invoicing, not patients. That's the gap we're filling.
A system, not a feature list
MedCore is built as three integrated layers so the patient journey, the operational journey, and the financial journey never go out of sync.
System of record
Every clinical event, lab, prescription, vital, admission and billing entry in one tenant-scoped, auditable EHR. FHIR R4 export, HL7 v2 inbound, full mutation audit trail with archival — nothing falls between systems.
System of action
AI agents that run the workflows operators used to run manually: 8-language triage, ambient SOAP scribe, radiology drafting, drug-safety checks, no-show predictions, adherence reminders, chart search with citations. Hand-off to staff is one click.
System of transaction
GST-aware invoicing, Razorpay + UPI, packages, payment plans, TPA pre-auth + claims auto-drafted from SOAP, refunds with fraud guards, payroll with FY-2026 ESI ceilings. Money moves the same day the clinical work happens.
What you get on day one
Three things your front desk will notice immediately.
Live OPD queue
Real-time queue with token displays, vulnerability flagging and Socket.IO live updates for every counter.
GST-aware billing
Auto CGST+SGST split, packages, Razorpay + UPI, insurance claims and refund workflows baked in.
Patient mobile app
Patients get their live token, prescription QR and lab reports in a branded Android/iOS app.
Everything in one place
From the moment a patient walks in to payroll at month-end.
Clinical
EHR, prescriptions with QR, lab orders + Levey-Jennings QC, ANC, pediatric growth, immunization, controlled-substance register.
Operations
OPD queue, admissions, OT, surgery (with auto-cancel of stale cases), emergency, ambulance, blood bank with ABO compatibility.
Finance
GST invoicing (CGST/SGST/IGST split), packages, payment plans, Razorpay, TPA claims, refunds, payroll with FY-2026 ESI ceilings.
HR
Shift roster, leaves with calendar (incl. pending), payroll, pay slips, certifications, 7 role levels with hardened RBAC.
Engagement
WhatsApp + SMS + email + push + outbound voice agent, feedback, NPS, complaints with auto-assignment after 48h SLA breach.
Patient Acquisition
Per-hospital marketing sites (specialty / doctor / cost-calculator pages), 24/7 voice receptionist, outbound follow-up agent — owns the patient from organic search through booked appointment.
International Patient
Visa letters, multi-currency billing (USD / EUR / AED), translation, flight + hotel + local transport coordination. Built for medical-tourism revenue.
Mobile
Patient app with live queue, lab reports, DPDP data export, multi-language UI; doctor-lite app for rounds.
AI + Automation
10 named agents: Voice Receptionist, Outbound Follow-up, International Patient, Triage (8 langs), Scribe, Radiology, Claims, Marketing Sites, Agent Console, Predictions. All with one-click hand-off + audit trail.
Compliance & Interop
ABDM / ABHA linking, FHIR R4 export, HL7 v2 inbound (ADT/ORM/ORU/MDM/VXU), DLT-compliant SMS, full audit trail with archival, multi-tenant ready, DPDP-compliant data residency.
Clinical AI, built for Indian data
Sarvam AI with in-country inference, 10 Indian languages, and data that never leaves India.
AI Voice Receptionist
24/7 voice agent on your hospital line. Qualifies callers (booking / lab report / billing / triage), books directly into the OPD queue, or hands off to a human in the agent console with full transcript and context.
Outbound Follow-up Agent
Voice + WhatsApp outbound agent contacts new enquiries, qualifies, follows up until booked, bridges to reception when the patient picks up. Quiet-hours-aware, 3-attempt cap, full audit trail.
International Patient Coordination
Visa support letter workflow, multi-currency billing (USD / EUR / AED), language translation, flight + hotel + local transport checklist. Built for hospitals doing medical tourism.
Marketing-site Builder
Per-hospital landing pages — specialty pages, doctor profiles, treatment-cost calculators — with lead capture wired directly into the agent console queue.
AI Triage + Ambient Scribe
Symptom triage in the patient's language, plus an ambient scribe that writes SOAP notes during the consult with manual speaker tagging — all running through India-region Sarvam ASR for DPDP compliance.
Ambient chart search
Ask natural-language questions over a patient's chart — answers cite the source notes, labs and uploaded documents.
ML-driven predictions
No-show scoring, pharmacy demand forecast, ER triage severity, adherence nudges — all running on your data.
Claims auto-draft from SOAP
The scribe's ICD-10 + CPT codes pre-fill a TPA claim draft so reception reviews in 30 seconds instead of re-keying the whole form.
Prompt registry + rollback
Every LLM prompt is versioned in the DB. Admins activate a new version or one-shot roll back — every mutation audit-logged.
AI Radiology drafting
Upload an imaging study, AI drafts an impression + findings with per-finding confidence, radiologist approves or amends with HITL workflow. DICOM-ready, with click-to-highlight region overlays.
AI KPI dashboards
PRD-grade KPIs for both AI flagship features: triage routing accuracy, AI-flow CSAT, scribe time-saved, doctor NPS, drug-interaction catches — with CSV export and per-tenant filtering.
Agent console for call centres
When a triage chat needs a human, the call-centre agent sees the full transcript, AI-extracted SOAP, top-3 doctor matches and red flags — with a one-click hand-off and audit trail.
SNOMED-CT specialty mapping
Curated 119-concept Indian-OPD subset (with Hindi synonyms in Devanagari + Romanised) anchors triage routing — every recommendation reconciled against the LLM and SNOMED for explainability.
ABDM-ready, ABHA linking
Link Ayushman Bharat Health Accounts, request consents, push care contexts to the national stack.
FHIR R4 + HL7 v2 + DPDP export
FHIR R4 Patient / Encounter / $everything bundles, HL7 v2 inbound for legacy analysers, plus a DPDP Act 2023 right-to-portability export the patient can self-serve.
Multi-tenant onboarding
Self-serve hospital provisioning: subdomain, admin user, notification templates, leave types, holiday calendar — all created in a single transaction with a checklist UX for the new admin.
Indian data residency
Sarvam AI inference inside India, transcription in 8 Indian languages (Hindi, English, Tamil, Telugu, Bengali, Marathi, Kannada, Malayalam), audit-logged egress.
See it in action
Real screens from the product — not mockups.
“Our OPD wait time dropped from 40 minutes to 12. The live token display alone was worth the switch.”
“We replaced three tools with MedCore. Billing, pharmacy and lab now talk to each other without exports.”
“The patient mobile app reduced our front-desk calls by half in the first month.”
Compliance + interoperability — what your auditor will ask for
Ready to streamline your hospital?
Book a 30-minute demo with our team. We'll tailor it to your workflow.