Every feature you'd expect — and a few you won't.
45 modules, built over two years with doctors, nurses and administrators who actually run hospitals.
Specialised agents, not a generic chatbot
Each agent owns one job, hands off cleanly to the next, and writes an audit row for every decision. Every prompt is versioned in the DB with one-click rollback. Voice, text and outbound — all in one orchestration layer.
Voice Receptionist
24/7 voice agent on your hospital line. Qualifies the caller — booking, lab report, billing query, emergency triage — books directly into the OPD queue, or hands off to a human in the agent console with full transcript and context.
Triage Agent
Symptom triage in 8 Indian languages with SNOMED-anchored routing. Recommends a specialty, books the slot, or escalates a red flag to the agent console.
Outbound Follow-up Agent
Voice + WhatsApp outbound caller that contacts new enquiries, qualifies them, follows up until booked, and bridges to reception when the patient picks up. Quiet-hours-aware, 3-attempt cap, full audit trail.
International Patient Agent
End-to-end international patient coordination: visa support letters with admin approval, multi-currency billing display (USD / EUR / AED), language translation, flight + hotel + local transport checklist. Built for hospitals doing medical tourism.
Scribe Agent
Ambient SOAP scribe with DOCTOR / PATIENT / ATTENDANT speaker tags. Pre-fills ICD-10 + CPT codes that the Claims Agent picks up.
Radiology Agent
Drafts impressions + findings on uploaded imaging studies with per-finding confidence. HITL workflow — radiologist approves or amends before release.
Claims Agent
Auto-drafts the TPA claim from the Scribe Agent's SOAP + ICD-10. Predicts denial risk before submission. Reception reviews in 30s instead of re-keying.
Agent Console
When any AI agent escalates, a human agent sees the full transcript, AI-extracted SOAP, top-3 doctor matches, and red flags — with one-click hand-off.
Marketing-site Builder
Per-hospital landing pages (specialty pages, doctor profiles, treatment-cost calculators) with lead capture wired directly into the Agent Console queue. Owns the patient from organic search, not from the front desk.
Predictions Agent
No-show scoring, pharmacy demand forecast (Holt-Winters), ER triage severity (MEWS + LLM ESI), adherence nudges. All running on your data, no SaaS export.
Everything a doctor and nurse need, on one screen.
- Structured EHR with vitals, allergies and problem list
- Digital prescriptions with scannable QR
- Lab orders with delta-flag alerts
- Controlled substance tracking
- Discharge summaries in one click
- ANC + pediatric + India UIP immunization schedule
- Telemedicine with Jitsi waiting room
- ICD-10 coded diagnoses
- Referrals and coordinated visits
- Ambient scribe with post-hoc speaker relabel
Every patient, every bed, every queue — live.
- OPD queue with vulnerability flagging
- Real-time updates via Socket.IO
- Admissions and ward/bed census
- Emergency triage and ambulance dispatch
- OT scheduling and surgery workflow
- Blood bank with component separation
- Visitor check-in and passes
- Asset management with depreciation
- Token displays on TVs
- Claims auto-drafted from scribe SOAP + ICD-10
- Runtime rate-limit toggle for load tests
Billing that your accountant will actually like.
- GST-aware invoicing with CGST+SGST split
- Razorpay with signed webhook
- UPI-first payment flows
- Insurance / TPA claims and pre-auth
- Payment plans and EMIs
- Refunds and discount approvals
- Packages (maternity, cardiac, etc.)
- Purchase orders with auto-PO threshold
- Expense and budget tracking
Roster, leaves and payroll in one flow.
- Shift roster across departments
- Leave workflow with approvals
- Leave calendar and holidays
- Payroll with pay slip PDF
- 7 role-based access levels
- Certifications and renewal alerts
- Duty roster and my-schedule
- Doctor schedules and availability
- Audit trail for every action
Patients hear from you on the channel they already use.
- Real-time notifications: WhatsApp, SMS, email, push
- DLT-compliant SMS templates
- Feedback and NPS collection
- Complaints with SLA tracking
- Broadcast campaigns
- Patient chat
- Appointment reminders
- Lab-report-ready alerts
- Discharge follow-ups
Your hospital, in the patient's pocket.
- Patient app with live queue and push
- In-app lab reports and prescription QR
- Doctor-lite app for rounds and approvals
- Offline-friendly caching
- Branded per hospital
- Android + iOS from one codebase
- Appointment booking
- Bill pay via UPI
- Telemedicine from the app
Clinical AI that meets Indian doctors where they work.
- AI triage chatbot in English + Hindi (Sarvam AI)
- Ambient SOAP scribe with DOCTOR/PATIENT/ATTENDANT relabel
- Drug interaction + contraindication safety checks
- Ambient chart search with cited sources
- No-show risk scoring per appointment
- ER triage severity classifier (MEWS + LLM ESI)
- Pharmacy demand forecast (Holt-Winters)
- Patient-friendly lab report explainer (HITL approval)
- Medication adherence reminders with quiet-hours defer
- AI-drafted discharge + referral letters
- Claims auto-draft from SOAP + ICD-10 + CPT
- Denial-risk predictor with machine-replayable auto-fix
- Prompt registry with versioning + one-click rollback
ABDM-ready, FHIR-native, audit-logged end to end.
- ABDM / ABHA linking with sandbox + production gateway
- Consent artefacts and CareContext discovery
- FHIR R4 Patient + Encounter + $everything bundles
- HL7 v2 inbound endpoint for legacy lab / LIS gateways
- Insurance TPA claims with Medi-Assist + Paramount adapters (plus mock)
- DLT-compliant SMS templates
- Audit log on every mutation with CSV export
- Indian data residency — Sarvam AI India-region inference
- Razorpay webhook HMAC-SHA256 raw-body verification
- Multi-tenant foundation (Tenant table + scoping middleware)
- Prompt registry with versioning and rollback
Ready to streamline your hospital?
Book a 30-minute demo with our team. We'll tailor it to your workflow.